Compliance Information

We’re In This Together

Compliance takes a village. If you think something isn’t right, we need you to report it!

Safety First!

Our Compliance Director makes sure we follow all laws set by the federal and local government. These standards help to ensure we keep clients and staff safe while respecting their individual rights.

Anyone who makes a report to the Compliance Coordinator is safe from repercussions under our Whistleblower Policy. Learn more about our Grievance Policy, our Worker Grievance Procedure, and our Complaint Resolution process.

Image of an elderly Caucasian woman wearing a blue jacket sitting at a table in a warehouse-type setting. In front of her are red plastic bins filled with screws, plastic bags, and papers. The woman is placing items from the bins into a plastic bag.

Meet Our Standards

At NW Works, we meet the following standards:

+ Virginia Department of Behavioral Health and Developmental Services (DBHDS)

+ Virginia Department of Medical Assistance Services (DMAS)

+ Virginia Department for Aging and Rehabilitative Services (DARS)

+ Occupational Safety and Health Administration (OSHA)

+ Office of the Inspector General (OIG)

+ Department of Labor (DOL)

+ Commission on Accreditation of Rehabilitation Facilities (CARF)

+ Click here to read about our response to the COVID-19 pandemic at NW Works.

+ Click here to learn about the Anthem Consolidated Appropriations Act.

Contact our Compliance Director

Valerie Carney | vcarney@nwworks.com | (540) 313-9405