Melody CrosswayExecutive Client Programs Advisor

    As the Executive Client Programs Advisor, Melody ensures that all clients receive person-centered services and are meeting their vocational and social goals. She oversees a team responsible for case management, vocational and community goal planning, and direct client support. Melody develops partnerships with other non-profit organizations to enhance services and expand the number of clients served. She also manages adherence to grant guidelines, licensing and accreditation, and compliance with all regulatory bodies. Before NW Works, Melody was a Behavioral Specialist and Training Instructor for Grafton Integrated Health Network.

    Life-changing moments for clients are what drives Melody’s dedication to NW Works. She believes that NW Works enables clients to realize their capabilities, achieve their dreams, and transform their lives. Some important client accomplishments include greater independence, integration into the community, obtaining and maintaining housing, and developing sustainable career paths.

    When not working with clients, Melody enjoys raising her three sons and spending time with them as they participate in sports, work on their academics, play games, and read. In addition, Melody sits on the Winchester City Community Equity Leadership Team (CELT) and is a member of VaAccses. She also takes time for playing music, hiking, and self-directed research.

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    Charles Harbaugh, IV Headshot